To submit a return request: 
1. Log in to your account here.
a) In the Email field, enter your email address, and then click Continue
b) In your email account, open the email sent from the walk shop and copy the six-digit verification code included in the email.
c) Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
  • If your order has more than one item, please select only the item(s) that you wish to return.
3. Select a return reason and add a note for us.
4. Click Request return.
  • If your return request is approved and requires shipping, then we will contact you with shipping instructions and a return shipping label. After the product is returned, you will receive your refund.


Our Refund Policy for online purchases can be found here.